Policies

TimeOut is all about fun, friends, and fitness. We prioritize player safety, sportsmanship, having a great time and meeting lots of cool new people above all else. TimeOut is NOT about winning or performance in sport. The policies below reflect this. Please read them carefully before registering for any TimeOut league or event.

 

TimeOut Policies

Player Conduct

Schedules, Scores & Standings

Playoffs

Registration, Credit & Refund Policy

 

TimeOut Policies

Minimum Age 19
All players must be 19 years of age or older. No exceptions will be made. This is a requirement of TimeOut's insurance and the legal responsibility of all players to comply. TimeOut reserves the right to check ID to confirm your age. Players that cannot produce ID, cannot play. If members are found to be less than 19 years of age they will be prohibited from further league play, without a refund, AND all games in which the underage player played will be recorded as a DEFAULTED GAME for the team on the official scoreboard.

 

Waivers
All players, new, returning or substitute, MUST sign the waiver before taking the field/court.  Waivers must be signed each season.  Waivers signed in previous season are null and do not apply to current season play.

Waivers are to be filled out online as part of the registration process, or printed and returned to TimeOut before players begin to play. Teams with players who have not signed the waivers will not be allowed to play until all players on the roster have signed the waiver. 

Players who are found to be playing without having signed the waiver will be ejected from the game and/or the league, without refund.

 



Contact Information
TimeOut members' contact information is provided to other team captains and individual registrants in their sport, in the event that players need to communicate regarding league issues. If players wish to have their contact information omitted from team listings, then TimeOut cannot be held responsible for lapsed information or missed games. Contact information may also be posted by TimeOut members themselves at the Player Forum. Groups or individuals who take or use this information for any other purpose than communicating about TimeOut league activity will be ejected without appeal or refund and prosecuted to the maximum extent of the law. TimeOut will not sell or distribute contact information to third parties, ever.

Alcohol
ALCOHOL IS NOT PERMITTED DURING LEAGUE PLAY, NO EXCEPTIONS. All of the facilities at which TimeOut plays, whether city-owned, school-board owned, or privately-owned are public places and have a strict ALCOHOL BAN in effect at all times. Teams or individuals caught consuming alcohol during league play will be expelled from the league without warning or refund. 

 

Respect for Facilities
Any team involved in an incident that results in the loss of a permit, facility, location or field will be expelled from the league, without warning or refund. Loss of permit may result from the following:

  • Having and/or consuming banned substances on-site. NO DRUGS OR ALCOHOL AT ANY PLAY SPACE AT ANY TIME (see ALCOHOL above). Many facilities also have clear and strict smoking rules that must be followed.
  • Damage to the property. Trespassing, vandalism or breakage of any kind at facilities where TimeOut plays is prohibited. Enter and exit ONLY by the specified areas. Do not wander the facilities in areas other than the gyms. Do not make excessive noise, throw balls, warm up or ‘practice’ in the hallways.
  • Foul or Inappropriate Language, especially in schools or parks where children may be present, is strictly prohibited.
  • Illegal parking. All members must comply with the parking instructions for the facility, as provided by TimeOut.  At no time can vehicles be left on the property of the facility where TimeOut plays before or after the game.

 

Spectators

If children are attending your game to cheer you on, they must be separated by some sort of barrier from the field of play that keeps them safe from an errant ball or player. Any children in attendance under the age of 8 must be supervised by an adult at all times.  This can be a substitute player or a guardian not involved in the game. It cannot be the TOSSC Game Host as they have other responsibilities.  If there is no barrier available children must be far enough from the field of play they cannot be struck by a ball. In attendance at a volleyball or basketball gym an adult must be within arms reach of a child to shield them from the ball. No player on your team or the opponents can guarantee full control of the game equipment so we need to keep everyone safe. 

 

Team Captains
TimeOut Team Captains have responsibilities related to:

  • TimeOut Policies & Sport Rules: Understand TimeOut's policies and sport rules, and ensure that all members on the team comply.
  • Waivers: Ensuring all players have signed the TimeOut waiver, by either being added to the team roster and signing the waiver online, or by signing the substitute waiver here.
  • Roster Management & Substitute Players: Adding all regular players to the team roster, and finding substitutes as needed to field a team each week.
  • Player / Team Member Conduct: Ensuring all players abide by our Player Conduct policy, and enforce as needed
  • Schedules: Ensuring that all team members check and confirm the game time and location on their player page each week.
  • First Aid & Emergency Procedures: See below for details
  • Team Jerseys & Equipment: Ensure that the team has the required equipment for their sport, and is dressed appropriately (see below for details).

 

First Aid
First aid is the responsibility of the TEAM CAPTAIN (not TimeOut). Team Captains are strongly encouraged to bring a first aid kit equipped with the following (at a minimum) to each game for use in the event of minor scrapes, sprains and bruises: ice packs, band aids, tensors and athletic tape. If an TimeOut representative is on hand when there is an injury, we will be happy to assist in any way we can. TimeOut will endeavour to have back-up first aid supplies on hand for captains to use, however, TimeOut and its representatives, are not responsible for providing these supplies or administering first aid. TimeOut is not responsible for the cost of emergency care. It is at the sole discretion of the injured player and/or team whether to call an ambulance.

Any player who begins to bleed during a game must leave the playing area immediately. This player cannot return to the game until the bleeding has stopped and the wound has been sufficiently covered.

 

Team Jerseys & Personal Equipment
Teams that choose not to purchase team jerseys should choose a team colour and all wear that colour to each game. Teams that look like a team play (more) like a team!

Players are asked to remove all watches, bracelets, necklaces, rings, earrings, etc, prior to play. Please also wear pocket-less shorts or pants to help avoid finger injuries, especially when playing flag football and basketball.

Metal cleats are not permitted in any TimeOut leagues. Plastic cleats are welcome. Proper athletic footwear must be worn at all times. Players must comply with sport-specific rules for apparel, particularly in curling and golf.

 

Player Conduct

 

Player Safety & Conduct
TimeOut promotes fun, friendship & fitness, and we expect all members to follow our code of conduct. Members shall avoid offending, participating in disputes and otherwise disrupting a positive, enjoyable experience for other members. TimeOut expects members to create and contribute to a respectful, supportive, welcoming and fun environment for all. We are committed to promoting inclusiveness in our leagues, and expect all members to abide by our Inclusion, Anti-Discrimination and Anti-Racism Policy.


TimeOut expects members to comply with all discrimination, violence, harassment, sexual harassment, drug, alcohol and other laws in general, and most especially while participating in TimeOut-organized or sanctioned leagues and events. TimeOut will not allow any kind of discriminatory behaviour, threatening or intimidation, unwanted advances, harassment or victimization of members. TimeOut may take disciplinary action against members who fail to follow this code of conduct. TimeOut reserves the right to take whatever disciplinary action it deems appropriate against members who fail to follow our code of conduct, up to and including ejection suspension or expulsion from the a league and refusal to accept future registrations. In addition, subject to the limits of applicable law, TimeOut reserves the right to refuse registration, expel or suspend any member from any league as determined by TimeOut in its sole discretion.


Play that is competitive, overly aggressive, rough and/or unsportsmanlike such as pushing, shoving, elbowing, shouldering, kicking, punching, tripping, hacking, slashing, sliding, tackling, ball blasting, chirping, name calling, insulting, threatening and intimidating other players, is prohibited and will not be tolerated by TimeOut. TimeOut IS FIRST-AND-FOREMOST-FOR-FUN. ZERO TOLERANCE FOR COMPETITIVE, AGGRESSIVE OR UNSPORTSMANLIKE CONDUCT. ANY ROUGH OR PHYSICAL PLAY WILL RESULT IN DISCIPLINARY ACTION WHICH MAY INCLUDE IMMEDIATE EXPULSION FROM THE GAME, THE LEAGUE, THE CLUB AND/OR ALL OF THE ABOVE. 


Player Responsibility
All players should go out of their way to avoid contact with our players and/or eliminate actions or behaviours that could jeopardize player safety.  In the occurrence of accidental contact, players are expected to apologize, ensure everyone is alright and/or stop the game to seek appropriate help as required. When approached by an opponent or TimeOut staff about their playing or behaviour, players are expected to respond in a kind and respectful manner (regardless of whether they agree), and adjust as necessary.


Should you feel that a player on an opposing team is playing in an unsportsmanlike and dangerous manner, we encourage you to address your concern with the individual and notify your Game Host. TimeOut prioritizes fun and player safety – if the offending player does not comply with your requests to stop or change their behaviour, and the game is not fun or safe, the team captain should notify TimeOut staff immediately and/or the game should end.


It’s important to note that teams are also held accountable for their players’ behaviour. If a teammate is behaving inappropriately, it is expected that the team captain and other teammates will intervene to stop the offending behaviour immediately. Players from teams with a history or background of inappropriate behaviour may face disciplinary action, even for their first offence.

 

Please note that retaliating to conflict with unsportsmanlike behaviour is unacceptable, and that all incidents of overly competitive, aggressive or unsportsmanlike conduct WILL HAVE CONSEQUENCES, regardless of who initiated. All TimeOut members are held to the same expectations and standards, which are summed up by this statement: “fun for all, kindness always”.

 

Team Captain Responsibility

Team captains are responsible for all players playing for their team: including all regular players (who MUST be included on the team roster), and substitute players. When needed, captains should help de-escalate in times of conflict. This could include asking players to take a break if they get heated, removing players from the roster who are not playing in the TimeOut spirit and proactively communicating with the office when they have issues either with their players or those on other teams. 

 

Finally, we expect team captains to lead in the settling of disputes. They should model behaviour that is in line with TimeOut’s for-fun philosophy, and that promotes coming to a resolution in an amicable way. 

 

Disciplinary Process

TimeOut takes complaints and reports of competitive, aggressive or unsportsmanlike conduct very seriously, and will investigate all reports internally. The following factors may be taken into account when deciding on disciplinary action:

  • Accounts from TimeOut Game Hosts (on-site staff), the victim, the accused member, team captains, and witnesses.
  • The severity of the offence
  • The accused member and/or team’s response to the incident at hand, as well as their response to previous warnings or incidents
  • The accused member and/or team’s history of inappropriate player conduct with TimeOut

In the event of competitive, aggressive or unsportsmanlike conduct during TimeOut play, TimeOut may respond in a number of different ways, including the following:

  • Player and/or team is asked to sit out for part of the game by the Game Host on-site
  • Player and/or team is expelled from the game by the Game Host on-site
  • Player and/or team receives a verbal and/or written warning
  • Player and/or team receives suspension for part of the season 
  • Player and/or team is expelled for the season
  • Player and/or team expelled from TimeOut for life

Please note that TimeOut will respond to incidents in the manner we deem appropriate, and that our decisions are not limited to or bound by the disciplinary actions and factors listed here.


Under no circumstances will players or teams be granted a refund as a result of expulsion.

 

Should a player be ejected from a game by TimeOut staff for competitive, aggressive or unsportsmanlike behaviour of any kind, the team on which the ejected player is a member must play the rest of the game less one player. For example, if the normal number of players on the field is 6 and one is ejected the team must play the rest of the game with just 5 players.

 

Schedules, Scores & Standings

 

Schedules

Schedules will be posted on the TimeOut website (members-only, log-in required) after registration for the season closes and a minimum of 2 days before the first game of the season.  A schedule of games for the entire season will be posted whenever possible.

 

Schedules may change as a result of facility cancellations or unfit playing conditions, team match up considerations, team withdrawal/expulsion, and more. These changes are most often beyond TimeOut’s control and happen on short notice. Players are strongly encouraged to check the TimeOut website immediately before heading out to a game to be sure they have the most up-to-date game location/schedule information. TimeOut will do our best to email teams (and/or captains) in the event of a schedule change made with less than 24 hours notice.

 

Every reasonable effort will be made to reschedule games that are missed during the regular season for reasons including but not limited to facility closure, unsafe playing conditions and game stoppage due to inclement weather. If your team does not show up to play on game day and the field is playable, the game will not be rescheduled. Rescheduled games are not guaranteed. Rescheduled games will most likely occur on the season’s rain date, announced at the beginning of the season.

 

Score Reporting

It is the Game Host's responsibility to report the scores of each game. Scores will be inputted through our online score reporting tool as soon as the game is finished.

 

Score Disputes

Discrepancies or arguments regarding scores, complaints or any other ambiguous item must be dealt with within 2 business days after the latest posting of the scores on our website for the week in question. During the final week of the regular season, any and all discrepancies must be resolved by 5pm the following day. Captains should ensure that the score of their game has been recorded correctly by checking the TimeOut website. Score disputes that cannot resolved by the team captains will result in the game being recorded as a tie

 

Standings

Wins are worth 2 points, ties are worth 1 and losses are worth 0. If a team defaults, they will lose one point. Ties in the standings will be broken first on head-to-head play. If there are more than 2 teams that are tied, all the teams must have played each other once in order for the results to go to head-to-head. The scores from the last match-up will be scores used to determine the tie-break. Otherwise, least points against, then +/-, then most points for will determine the placement in that order. Standings are posted, and updated in real time, on the website.

 

Defaulting/Forfeiting a Game

Team (captains) that may not be able to field a full team are required to call the TimeOut office in advance to let them know that the team will be short. TimeOut strongly encourages all teams to attend with as many people as you can. You may be able to 1) play short of players (see below for process instructions), 2) borrow players from the other team to complete your roster, 3) invite the TimeOut Game Host to play for your team if they can 4) divide the players present into two evenly sized groups and just play for fun.

 

BEFORE the game starts, Captains may agree to waive the rules regarding the minimum number of players, and/or the gender minimum requirements. The captain from the team that is short players is responsible for asking the other captain for their agreement to have the game count (otherwise a default based on the failure to meet minimum roster requirements is assumed). In the first-and-foremost-for-fun spirit of TimeOut, team captains are encouraged to agree to an opponent’s request to have a game count. IF IT IS AGREED THAT THE GAME COUNTS, IT COUNTS!

 

Teams that default more than 2 games may be asked to leave the league without refund.

 

League Reseeding

Reseeding a league means changing the pool assignment and/or match-ups for each team based on the results/rankings achieved after a pre-determined number of games have been played. Reseeding is done to level the playing field. TimeOut prioritizes fun and believes that 1) it is more fun to play against teams of similar skill, 2) it is no fun to be beat/forced to invoke the mercy rules/blown out by your opponents week after week.

 

TimeOut reserves the right to reseed leagues, at our discretion, in order to protect and promote (more) fun for the majority of members in the league.

 

In the case of a league reseeding all teams will be (re)assigned to a pool based on their standings after a pre-determined number of games in the season (for example, teams ranked 1-10 will be assigned to Pool A, teams ranked 11-20 will be assigned to Pool B). As a result of the reseeding process, all teams’ records from the first games of the season will be erased on the scoreboard and standings reset. Spirit points are also reset as a result of reseeding.

 

The total number of games a team will play in a season does not change as a result of reseeding

 

Playoffs


Playoffs
TimeOut does our best to get as many teams playing in the playoffs as possible, however it is possible that NOT ALL teams will have a game during the final week of play. Players must check the schedule.


The following rules must be followed during playoffs:

  • TimeOut is first-and-foremost-for-fun. TimeOut reserves the right to remove from play-off action (and/or deny the title and prizes) any team that breaks our player conduct code during a play-off game. TimeOut will not tolerate a win-at-all-costs approach to play-offs and will not reward with a league championship a team or players who do not respect the rules and spirit of TimeOut.
  • No Ringers! To play on playoff nights players must have played a minimum of 2 regular season games (during 2 to 8 week seasons) or 3 games (during 9+ week seasons) for that team. For volleyball and dodgeball leagues, games = nights.
  • A player is only allowed to play for one team in each playoff round. Players cannot sub in for another team during the same round, most particularly in a championship game. Exception: a player may sub for another team in the same league during the same play-off round IF the game is not a championship game (ie, title on the line) and the team needing a sub would default the game without the substitute player (resulting in both teams being unable to play).

 

Registration, Credit & Refund Policy

 

REGISTRATIONS:

Team and Individual registrations for TimeOut's leagues and events are only complete, and a spot in the league or event secure, when TimeOut has received:
1) complete registration information, AND
2) Payment in FULL

TimeOut's registration policy is FIRST-TO-PAY, FIRST-TO-PLAY.

TimeOut accepts online credit card payments or etransfers to info@timeoutssc.ca (password must be the sport for which you are registering, for example: volleyball). TimeOut does not accept cash or cheques. 

 

REFUNDS:


Refund Requests must be made BEFORE the Registration Deadline.


All requests must be submitted in writing to info@timeoutssc.ca. Please provide your first name, last name and reference # for your registration in the refund request email. Refund requests will not be accepted over the phone.

  • Leagues/Weekly Activities: Any team/individual requesting a refund up to, and including, the registration deadline will receive a full refund, less the administrative fee of $30.00 + tax for teams and $10.00 + tax for individuals.
  • Tournaments/Special Events: Any team/individual requesting a refund up to, and including, the registration deadline will receive a full refund, less the administrative fee of $30.00 + tax for teams and $10.00 + tax for individuals.
  • Please note that we are unable to offer refunds once a league, class, tournament or social event has been SOLD OUT.
  • Oversold or Insufficient Registration: If you have paid an individual registration in full and TimeOut is unable to place you on a team, you will receive a full refund within 8 to 10 business days. Please note every attempt will be made to place you on a team (i.e. following league policy for the mandated gender ratio).

There are no refunds after the registration deadline for any of our leagues, classes, tournaments or special events.
Exception: Teams/individuals may receive a refund if they find a replacement to take their spot. Before the refund is processed, the replacement must contact the TimeOut office to provide payment. Approval of any replacements is at the sole discretion of TimeOut, based on compliance with the gender ratios for the team, meeting the age requirement for the league and signing of the waiver.


NO REFUNDS, NO CREDITS will be granted in the following situations:

  • TimeOut combines INT & REC divisions of the same sport on the same night in order to avoid cancelling leagues or turning away interested players.
  • TimeOut changes the location or venue of a league for any reason. 
  • Players are not liking the team, or enjoying the league in which they have chosen to play, for any reason.
  • Players have voluntarily withdrawn from the league, for any reason.
  • Player injuries, change in physical condition or changes in personal circumstance (such as new job, shift change or moving out of town).
  • Teams or individuals suspended or ejected from TimeOut leagues for any reason.
  • Game cancellation due to facility closure.
  • For any games that were defaulted, cancelled or rescheduled for any reason.
  • For players who do not meet public health requirements to participate.
  • For games missed due to self-isolation required for COVID prevention

*Registration, credit & refund policies are subject to change at any time.