Have questions about TimeOut SSC? Check out some of our frequently asked questions below and click for the answer. Don't see your question here? Please contact the office at info@timeoutssc.ca or 833-200-2037.


How do I become a member?


Anyone who participates in TimeOut leagues or events is considered to be a member. Becoming a member is as easy as signing up for the league or event that interests you. If you’re not ready to get involved, just follow us on Instagram @timeoutssc_ to stay up to date on everything that's happening with the club.


Is there a Membership Fee?
No. We have a pay-for-what-you-play model. The only cost to you to join is the registration fee for the league or event of your choice.


What sports do you play?
TOSSC plays four seasons per year (Spring, Summer, Fall, Winter). With an ever-growing list of offerings, we currently run Court Volleyball, Basketball, Dodgeball and All Sorts of Sports.


Are your leagues co-ed?
Yes. Most of TOSSC's leagues and events are co-ed with teams that are comprised of mixed genders - this makes our leagues totally accessible to everyone. There are tons of people to meet and new friends to make with TimeOut.


Do you have referees?

No. All of TimeOut's leagues are self-officiated and recreational. We prioritize fun and player safety. TOSSC employs Game Hosts who attend most games to help players and captains understand and play by the rules and also to help resolve any disputes that may arise, however rare.


What skill level is required to play in TimeOut leagues?
TimeOut's leagues are all about the fun! We welcome players at all skill levels. We offer recreational and intermediate level leagues to accommodate players of all skill and experience levels. We do not offer competitive leagues. Though our leagues are divided by skill level, we expect all of our members to play with a recreational, sportsmanlike and for-fun attitude. 


How old are TimeOut members?
Most TimeOut members are between 25-50 years of age. The minimum age to play is 19. All adults between 19 and young-at-heart are encouraged to join us!


How do I sign up?

To sign up for a league, class or (social) activity that you are interested in, simply click on that item in the menu across the top of our website. If the registration deadline has passed and you wish to inquire if there are any spots available, please contact the TOSSC office at info@timeoutssc.ca or 833-200-2037


Can I sign up on my own or do I need to register a whole team?
TimeOut welcomes registrations from individuals, small groups and full teams. If you register as an individual or a small group we will roster you with other individual or small group registrants so that together you make a full team. It sometimes happens that we do not have enough individual players to form a full team. In that case, TimeOut will offer you a spot in another one of our leagues or a full refund of your registration fees.


I want to play on the same team as my friends, can I do that?


Absolutely. After you complete your registration, you will be able to invite your friends to join you through the blue "Invite Friends to Play" button on your player page. Enter your friends' email addresses or send them the sign-up link to invite them to play. Registering through this invitation will automatically link your registrations, so that you get rostered together. (Visit our Help Page for a video walk-through of this!)


Can I sign up more than one person at a time, using the same registration form?
Each member must sign up individually. Each member must have a unique profile, with a unique email address in our system, so each member must sign up individually. It is possible for one person to pay for multiple registrations at once. To do this you must contact TimeOut at 833-200-2037 or info@timeoutssc.ca. It is easiest to pay online for each individual's registration. 


If I sign up, am I guaranteed a spot in the league?
TimeOut accepts registrations on a first-to-pay-first-to-play basis until a league sells out or until the registration deadline, whichever comes first. There are no guarantees but we work hard every season to find a way for everyone who wants to play to get in the game with us!


How do I sign the waiver?
All players must sign a waiver before stepping on the field/court, including subs. Players who register online for the league will have signed the waiver during the online registration process. Substitute players must sign a waiver, and can do online here. The Game Host will also have paper waivers available to sign courtside before playing.


Where are my games going to be?
You will likely play at a few different locations during the course of the season. TimeOut does not announce our final locations until AFTER REGISTRATION CLOSES because our game locations are determined by the size of the league. More teams = more gyms/courts/fields/diamonds.


How do I see the schedule of my games?
Once your registration is complete (paid) and the schedules are posted on-line, you will be able to log-in and view your schedule for the entire season on your player page. The schedule includes the date, game time, team match ups and game location, with a link to a map, driving directions and parking, as well as additional facility details. Schedules are posted only AFTER THE SEASON REGISTRATION DEADLINE to minimize the need for schedule changes and to also minimize the chance that members go to the wrong place/wrong time because they missed a schedule change. Schedules may change at any time due to facility closures, permit cancellations and team defaults, so we always recommend logging in on game day to confirm your game time and location. FCSSC will only send email notifications about changes if there was a change on game day. All teams and players are responsible for weekly confirmation of their own schedule.


Can friends and family watch me play?


In most cases, yes! However, if children are attending your game to cheer you on, they must be separated by some sort of barrier from the field of play that keeps them safe from an errant ball or player. Any children in attendance under the age of 8 must be supervised by an adult at all times. This can be a substitute player or a guardian not involved in the game. It cannot be the FCSSC Game Host as they have other responsibilities.


If there is no barrier available children must be far enough from the field of play they cannot be struck by a ball. In attendance at a volleyball or basketball gym an adult must be within arms reach of a child to shield them from the ball. No player on your team or the opponents can guarantee full control of the game equipment so we need to keep everyone safe.


I might be interested in being a Team Captain.  What do Captains have to do?
TimeOut does everything we can to make the Captain's job super easy. Team Captains are asked to:


  • Complete the team roster on-line so all teammates can see the schedule by simply logging in
  • Ensure all team mates have signed the TimeOut Waiver
  • Bring equipment (softball only) and a first-aid kit to each game
  • Ensure all team members know and play by the rules
Do you track scores and post standings?
Yes! After each game, the Game Host will report the score(s) on the website. All score-reporting is tracked and standings are generated and posted on the website, and can be found through your player page.


Are there any prizes?
At the end of each season, and for each league, the winning teams are awarded an TimeOut Championship Prize. The prizes are presented at the end of the season.


What’s the “social” part of the TimeOut Sport & Social Club?
TimeOut encourages all of our members to continue the fun that they’ve had on the court, off the court, after the game. To make that easier, TimeOut has partnered with fantastic pubs across the city who welcome us like regulars and offer our members exclusive deals. We also offer activities and events that have nothing to do with sports, like Pub Games, Book Clubs, Hiking groups or an Evening of Beer Tasting. 


I heard that TimeOut members get exclusive deals from businesses around the area. What are the member benefits?
TimeOut has a fantastic network of partners, each of which offers TimeOut members exclusive deals. Check out our Partners webpage for a complete list of these exclusive member benefits. If you are interested in partnering with TOSSC and wish to discuss the possibilities, please contact info@timeoutssc.ca 


What is the REFUND POLICY?


Please check the FCSSC Refund Policy for complete details. In short, FCSSC will offer a partial refund (less administrative fee) to anyone who requests a refund, in writing, BEFORE THE REGISTRATION DEADLINE, unless the league or event is sold out. No refunds will be issued after the registration deadline.


I would like to work for TimeOut SSC. Are you hiring?
As TimeOut's membership grows so does our team of Game Hosts. Please check the TimeOut Job Postings to see what opportunities are currently available with the club.


What is the foul weather policy?
TimeOut Plays Rain, Snow or Shine! All TimeOut games go ahead in the rain/snow as long as play is safe and facilities are open, so please plan to attend all games, as scheduled. In the very rare instance that a field or diamond is closed before game time due to flooding conditions, TimeOut will notify affected league players email and (if possible) text, so please toggle SMS Alerts to Yes on your player page to allow us to text your phone number.


What if my team can't make a scheduled game?
Team captains are responsible for informing TimeOut, with as much notice as possible, of any defaults prior to the scheduled game so that we can inform the other team and our staff.